Privacy Policy - Aayna Clinic

Introduction

What we collect	Why we collect it	Do we sell it?
Identity & Health Info	To provide customized treatment plans and maintain medical records.	Never
Contact Details	To manage bookings at our four locations and send updates.	Never
Usage Data	To improve your digital experience on our platform.	Never

The Detailed Policy

To provide you with world-class care, we process your information across our four locations using the following structured categories.

Information We Collect

We categorize the data we collect to ensure it is handled with the appropriate level of medical security:

Personal Identity & Contact: Full name, date of birth, gender, and emergency contact details.
Sensitive Health Data: Information regarding your physical and mental well-being, medical history, and vital signs, shared voluntarily during your consultation.
Aesthetic Records: Specific treatment details, skin/hair analysis results, and “Before & After” clinical photography to track your progress.
Financial Information: Transaction history and payment details necessary for billing and service fulfillment.
Technical Data: IP addresses and browsing patterns collected via cookies to optimize our digital platform.

Data Storage & Security

We categorize the data we collect to ensure it is handled with the appropriate level of medical security:

Personal Identity & Contact: Full name, date of birth, gender, and emergency contact details.
Sensitive Health Data: Information regarding your physical and mental well-being, medical history, and vital signs shared voluntarily during your consultation.
Aesthetic Records: Treatment details, skin and hair analysis results, and ‘before-and-after’ clinical photography used to track your progress.
Financial Information: Transaction history and payment details necessary for billing and service fulfillment.
Technical Data: IP addresses and browsing patterns collected via cookies to optimize our digital platform.

Your Control & Consent

We categorize the data we collect to ensure it is handled with the appropriate level of medical security:

Personal Identity & Contact: Full name, date of birth, gender, and emergency contact details.
Sensitive Health Data: Information regarding your physical and mental well-being, medical history, and vital signs, shared voluntarily during your consultation.
Aesthetic Records: Specific treatment details, skin/hair analysis results, and “Before & After” clinical photography to track your progress.
Financial Information: Transaction history and payment details necessary for billing and service fulfillment.
Technical Data: IP addresses and browsing patterns collected via cookies to optimize our digital platform.

Cookie Management: Tailoring Your Experience

We use “cookies” and similar tracking technologies to enhance your journey with AAYNA. These small data files allow us to:

Remember Preferences: Such as your preferred clinic location or language.
Enhance Performance: Help our website load faster and function seamlessly.
Analytics: Understand how clients interact with our “New & Now” innovations so we can improve our services.

Your Choice: You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit your access to certain personalized features on our website.

Your Rights & Data Control

At AAYNA, we believe you should have full autonomy over your information. In accordance with global privacy standards, you have the following rights:

Right to Access: Request a copy of your digital medical summary and personal records at any time.
Right to Rectification: Ask us to update or correct any information that is inaccurate or incomplete.
Right to Erasure: Request the deletion of your personal data, provided it does not conflict with legal medical record retention requirements.
Right to Object: Optout of receiving marketing communications or “New Launch” updates by clicking ‘unsubscribe’ or contacting our team.

Contact Us & Policy Updates

Updates to this Policy: To stay ahead of evolving technology and regulations, we may update this policy periodically. We encourage you to review this page to stay informed about how we protect your information.

Get in Touch: If you have questions regarding your privacy, data security, or how we manage your digital prescriptions, please reach out to our dedicated Data Privacy Officer.